Bring some joy to somebody’s life!
It is not always easy to find the perfect gift for somebody. The THOMAS SABO Gift Card is the ideal gift idea for all those who love to spread a little joy and surprise their nearest and dearest with something really special. Let the person of your affections decide what they like. You can never go wrong with a THOMAS SABO Gift Card and you are sure to bring a smile to the face of the person you are gifting it to.
WHAT IS A THOMAS SABO GIFT CARD?
A THOMAS SABO Gift Card or eGift Card allow you to shop at THOMAS SABO retail stores and at the Online Shop at www.thomassabo.com.au. The Gift Card can only be redeemed within Australia .
The purchase of Gift Cards will always be excluded from any promotions. This is because they are later redeemed as an alternative means of payment at checkout. The value of Gift Cards will not be included into the minimum order value for promotions based on cart value.
HOW CAN I PURCHASE A GIFT CARD?
You can purchase Gift Cards at our THOMAS SABO shops or Online here (www.thomassabo.com.au). The Physical & eGift Cards can be purchased for values of $50, $100, $150, $200, $250 & $300 or you can select a specific amount. Recharging of Gift Cards is not possible, once the value has been redeemed another Gift Card would have to be purchased for additional value.
Cancelling orders for Gift Cards is only possible if the full value of the Gift Card has not yet been redeemed from the card. Refunds for Gift Cards can only be processed via the same payment method as the order was placed using.
WHEN PURCHASING A GIFT CARD ONLINE, CAN I HAVE IT SENT TO A DIFFERENT DELIVERY ADDRESS?
Yes. You can send a Gift Card to a different delivery address. Simply enter an alternative delivery address when ordering and the Gift Card will be sent to the desired recipient directly.
DOES THE PHYSICAL GIFT CARD COME WITH SPECIAL GIFT PACKAGING?
Yes, the Physical Gift Cards are placed in a special card for presentation to it's recepient.
HOW CAN I REDEEM GIFT CARDS?
The THOMAS SABO Gift Cards can be used as a payment type at THOMAS SABO shops and Online at www.thomassabo.com.au.
Gift Cards can only be redeemed in the country in which they are issued. This applies to both purchases at THOMAS SABO stores and Online.
You can redeem your card in several stages and use it to pay for your orders. It is not possible to return the Gift Card, to redeem it for cash, recharge it or use it to settle open claims for payment.
In individual cases, THOMAS SABO reserves the right to refuse payment using the Gift Card if the payment is not possible due to technical problems or issues.
In the case of fraud, the attempt to deceive or the suspicion of other criminal activities in connection with the Gift Card, THOMAS SABO is entitled to demand a different payment type and to block the Gift Card. Card holders have no right to demand the unblocking of, or to redeem the card, for the affected Gift Card.
As Gift Cards are used as a method of payment, rather than a regular product, please be advised that the value of the Gift Card will not be summed up into the minimum order value – this applies to our sales, promotions and for reaching the minimum order value to get free shipping.
» At the THOMAS SABO Online Shop
Once you have selected the items you wish to purchase, have placed them in the cart and gone to the checkout, you can enter a Gift Card as a payment type. Here, use the card number below the barcode.
The credit on your Gift Card is analysed and the Gift Card is accepted as a payment type. If the total of your cart is lower than the credit on the Gift Card, the remaining credit is left on the Gift Card.
If the credit on the Gift Card is lower than the basket total, you can select an additional payment type from those offered to complete your order. Up to 3 Gift Cards can be used per order.
» At a THOMAS SABO shop
You can use your Gift Card at THOMAS SABO shops just like a credit or debit card. Simply present the Gift Card when paying.
The credit on your Gift Card is analysed and the Gift Card is accepted to pay for purchases. If the purchase value is lower than the credit on the Gift Card, the remaining credit is left on the Gift Card.
If the credit on the Gift Card is lower than the purchase value, you can select an additional, permitted payment type to pay for your purchase. You can use up to five Gift Cards to make purchases.
HOW LONG IS THE GIFT CARD VALID FOR?
Please note that your gift card has a maximum validity of 36 months from the day it is activated. At the end of the 36 months, any topped up or remaining credit expires. It is not possible to reimburse the amount.
WHAT DO I DO IF I LOSE MY GIFT CARD?
Please keep your Gift Card in a safe place. It is just like having cash. It will not be replaced in the event that you should lose it.
IS THE GIFT CARD TRANSFERABLE?
Yes, the Gift Card is not personalised and therefore can be used by anybody.
WHO CAN I CONTACT IF I HAVE QUERIES RELATING TO THE GIFT CARD?
Please contact our customer service team regarding any queries relating to gift cards.