Important information for you regarding Coronavirus (COVID-19) measures
Dear customers, your health as well as the health of our employees is particularly important to us and must be protected.
These are challenging times for all of us, which require commitment, foresight and caution from everyone. Let us face this challenging time together.
THOMAS SABO MELBOURNE EMPORIUM STORE TEMPORARILY CLOSED
8/7/2020 - Due to the recent COVID-19 lockdown in Melbourne we have made the difficult decision to temporarily close the THOMAS SABO Emporium store. THOMAS SABO stores & stockist outside of Melbourne remain open.
THOMAS SABO AUSTRALIAN FLAGSHIP STORES ARE OPEN
Our other THOMAS SABO Flagship stores have are open after the Covid-19 lock down. Rest assured, our incredible store staff are practising all government recommended Covid-19 health and safety measures to protect you and themselves.
CLICK & COLLECT HAS BEEN SUSPENDED
Unfortunately, due to the temporary closure of our Flagship stores and many of our Retail Partner stores (in the interest of public health and safety), we have therefore suspended all click & collect services until further notice.
1/6/2020 - unfortunately due to the uncertainty of jewellery store openings and hours we have not yet recommenced our click & collect program.
OUR ONLINE SHOP IS STILL OPEN
Our online shop www.thomassabo.com.au is still available to you at all times for convenient shopping from home.
FREE SHIPPING ON ALL ORDERS > $99
Shop from the safety of your home with FREE shipping on all orders > $99.
EXPRESS POST GUARANTEE TEMPORARILY SUSPENDED
Please note due to the COVID-19 pandemic allow up to an additional 3 business days from the Estimated Delivery Date due to Australia Post delays.
We extended our return policy to 60 days during the Covid-19 lock down period. This was valid for all orders from March 15 through June 3rd 2020. All orders from June 4th 2020 revert to our standard 30 returns policy.
WE ARE HERE FOR YOU
Our thoughts are with all those affected. We thank all medical care teams, volunteers and helpers for their tireless commitment during these weeks. Stay safe and please take care of your and your families' health!
We are all in this together!
Your THOMAS SABO team.